Shipping policy

Shipping Policy

Last Updated: June 2026

Welcome to KodyHub. We are committed to delivering your orders safely and efficiently. Please review our shipping policy below.

Processing Time

Orders are processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
Processing times may be longer during peak seasons or promotional periods.

Shipping Time

Estimated delivery times:

South Africa

Standard Shipping: 3–7 business days
Express Shipping: 1–3 business days

International Shipping

Standard International Shipping: 7–21 business days
Express International Shipping: 3–10 business days

Delivery times are estimates and may vary depending on customs procedures, weather conditions, and courier services.

Shipping Costs

Shipping fees are calculated at checkout based on:

Delivery location
Package weight and size
Selected shipping method

Free shipping promotions may be offered from time to time.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email or SMS (if provided). Tracking information may take up to 24 hours to update.

Incorrect Address Information

Customers are responsible for providing accurate shipping information. KodyHub is not responsible for delays or lost packages resulting from incorrect addresses submitted at checkout.

Lost or Damaged Packages

If your package arrives damaged or is lost during transit, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue.

Customs and Import Duties

For international orders, customers are responsible for any customs duties, taxes, or import fees imposed by their country.

Delivery Delays

While we strive to meet all estimated delivery times, unforeseen circumstances such as weather, customs inspections, or courier delays may affect delivery schedules.

If you have any questions regarding shipping, please contact us:

KodyHub Customer Support
Email: giftkari3@icloud.com
Phone: +27 796523025

Thank you for shopping with KodyHub. We appreciate your business and look forward to serving you.

If you’re planning to run KodyHub as a dropshipping store, I can also create a shipping policy specifically designed for dropshipping (with supplier processing times and international delivery terms).